Have you ever thought about the idea behind your Instagram comments? They are the indication that people view your posts with keen interest, therefore given their opinion through comments. Getting more comments is the way to gain followers on Instagram (targeted audience) and keep them increasing on time. This is the reason why users are supposed to add the caption to their posts as it drives your fans engagement to react on the posts you have done. In order to maintain interaction with your customers, you should equally read their comments and respond to it accordingly.
How to react to comments done through Emoji
If you have been long in handling a business account on Instagram, you would probably have learned to differentiate between the genuine and spam comments. Apart from spam comments, emojis are another form of reactions that you don’t exactly need to respond. But, if you want to look unique they adopt simple techniques such as another suitable emoji or just a one-word reply “Thank You”.
How to react to positive comments and appreciation
Getting positive feedback and comments on a business profile is one of the best things for your brand. Due to lack of time or hassle of dealing with enormous posts, the user often taps on the heart icon and move to the further posts. And when someone picks out time and writes a complimentary comment for your product or services, never miss the opportunity of setting up an exclusive image among various businesses. You just need to show gratefulness by giving a reply filled with motivation so that they will again write similar comments in the future.
Instruction to deal with negative reviews and feedback
Sadly, there are bulks of users who are desperate to write a negative comment with respect to your product as an intention to put down your brand as well as harm the goodwill. They would flash down your business by commenting on the posts in a harsh way instead of making a complaint through appropriate channels. Make sure not to respond to them aggressively because you are representing your business, instead take some time to calm down and draft a reply professionally after evaluating it twice before posting.
Being in a business profile, you will be getting the recommendation for making consistent posts on Instagram but making the reply to the comments also matters much as posting does. Hope all these tips will let you know the tactics of responding better to the comments and gain more followers on time.